Highlights
Respond to inquiries from customers, and field representatives through phone, email, and written communication. The ideal candidate is organized, communicative, and comfortable handling multiple tasks in a fast-paced environment.
Numbers & Facts
| Location | Waco, Texas |
| Industry | Staffing/Employment Agencies |
| Salary | $17–$18.50 Per Hour |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1999 |
| Website | http://www.addisongroup.com/ |
Description
Job Title: Customer Service Representative
Location: Waco, TX
Work Schedule: M-F, 7:30 – 4:30
Type of Employment: Contract
Compensation: $17 - $18.50 / Hour
Industry: Professional Service
Benefits: Dental, Vision, and Health benefits available after 60 days on contract
Job Description:
Addison Group is hiring on behalf of our client for a Customer Service Representative. The ideal candidate is organized, communicative, and comfortable handling multiple tasks in a fast-paced environment.
Key Responsibilities:
- Respond to inquiries from customers, and field representatives through phone, email, and written communication
- Review reports, identify discrepancies, and assist with resolving issues in a timely manner
- Support departmental operations through administrative and data entry tasks
- Coordinate distribution of information to appropriate internal and external contacts
- Apply basic knowledge of accounting and policy administration processes in daily tasks
- Prioritize workload to meet deadlines and maintain service standards
- Collaborate with team members and other departments to ensure efficient workflow
Qualifications:
- High school diploma or equivalent required
- Minimum typing speed of 30 words per minute
- 1+ years of Customer Service Experience in Call Center Environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
About Company
Need a job? Need an employee? Then you need Addison Group, the professional staffing and search firm that has reshaped the industry with our excellent placements in the Administrative & HR, Engineering, Executive Search, Finance & Accounting, Healthcare, and IT sectors.
Addison Group has enjoyed rapid growth since its inception in 1999, when a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, Addison Group has expanded its reach across the country through 13 offices and six core industry sectors, from Administrative to IT.
Addison Group has enjoyed rapid growth since its inception in 1999, when a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, Addison Group has expanded its reach across the country through 13 offices and six core industry sectors, from Administrative to IT.