Highlights
We are seeking U.S. Citizens to join our Help Desk team supporting federal programs. - Work scheduled shifts (Mon–Fri between 6 AM–9 PM CST; Sat 6 AM–6 PM CST).
Numbers & Facts
| Location | Tulsa, OK (Remote) |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
Description
Job Title: Help Desk Representative
Location: Remote (U.S. based only)
Duration: 6 months (with possible extension)
Description:
We are seeking U.S. Citizens to join our Help Desk team supporting federal programs. In this role, you will:
- Handle inbound and outbound customer calls
- Document inquiries and escalating issues as needed
- Use help desk software to track and resolve requests
- Follow compliance protocols when working with sensitive information
- Work scheduled shifts (Mon–Fri between 6 AM–9 PM CST; Sat 6 AM–6 PM CST)
Qualifications:
- High school diploma or GED
- 1+ years of customer service or call center experience
- Familiarity with help desk software and telephone systems
- Strong communication and problem solving skills
- Must pass federal/state background checks
Work Environment:
- Remote U.S. based role
- May require weekend shifts
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.