Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

SunSoft Online

  • Tucson, AZ
  • 18 days ago

    Highlights

    You will assist taxpayers with filing help, refund and billing issues, account research and adjustments, and tax policy questions, serving customers by phone, live chat, walk-in, correspondence, and email. Important Requirements: Tucson-local candidates only (current city must appear on your resume); in-person interview in Tucson within a week of posting close; start within two weeks of offer; background check and drug screening (HireRight); W2 only.

    Numbers & Facts

    LocationTucson, AZ

    Description

    Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

    Location: Tucson, AZ (hybrid: 3 days in office, 2 remote), M-F 8:00-5:00
    Type: 1-Year Contract | Full-Time | W2 Only | Starting mid-August

    About the Role
    SunSoft Online is recruiting a Customer Service Representative for a state revenue agency's Tucson office. You will assist taxpayers with filing help, refund and billing issues, account research and adjustments, and tax policy questions, serving customers by phone, live chat, walk-in, correspondence, and email.

    Required: basic office and computer skills, and past customer service experience (or experience working with taxes). High school diploma or equivalent.

    Important Requirements: Tucson-local candidates only (current city must appear on your resume); in-person interview in Tucson within a week of posting close; start within two weeks of offer; background check and drug screening (HireRight); W2 only.

    Closes Monday, August 3 at 3:00 PM.

    Keywords: Customer Service, Call Center, Taxpayer Services, Live Chat Support, Tucson, Arizona, Hybrid, Remote, Entry Level, Contract, W2, Administrative.



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