Benefits:- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2007 and currently lead a team of five. State Farm has always been familiar to me - my father was also an agent, which gave me an early introduction to the business and ultimately helped inspire my own path to agency ownership. Outside of work, spending time with my family is my favorite thing to do, and I’m also a big Clemson fan.
Being involved and giving back is important to us, and our agency stays very active in the local community.
Our agency offers health benefits, a 401(k), paid holidays, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We also offer great bonus opportunities, giving motivated team members the chance to be rewarded for their performance and results.
Our office is energetic, positive, and focused on helping people succeed. I’m looking for someone with a great personality who is outgoing, motivated, coachable, and able to learn quickly. If you enjoy connecting with people, are eager to improve, and want to be part of a team where strong performance is recognized and rewarded, we’d love to meet you.
ROLE DESCRIPTION:As a
Customer Service Representative with Jim Mcgill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.