Benefits:- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:I opened my agency in 2022 and currently lead a team of 11. I've been with State Farm for over 15 years, beginning my career selling life insurance door to door before achieving my goal of becoming an agent.
Community involvement is important to us. I serve on local business association boards, sponsor the local Farmers Market, and support nonprofits and community events throughout the Portland metro area.
Our agency offers a 401(k), eight paid holidays, 10 days of PTO, hiring bonus opportunities, and guaranteed annual pay increases beginning after the first year. We also offer exceptional scheduling flexibility, paid employee parking, and convenient access to three nearby bus stops. As a family-friendly office, we understand that life happens! We even have a dedicated space for children when parents occasionally need to bring them to work. Plus, we always keep the office stocked with snacks!
Our culture is upbeat, welcoming, and genuinely supportive. We have a wonderfully diverse team and encourage candidates from all backgrounds to apply. We believe in maintaining a positive, drama-free workplace where everyone feels valued, respected, and supported. I'm looking for someone who is positive, honest, self-motivated, and leads with integrity. If you're looking for a flexible, family-friendly environment where you can grow professionally and enjoy coming to work, we'd love to meet you.
ROLE DESCRIPTION:As a
Customer Service Representative with Jacquline Fitzgibbon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.