Benefits:- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
At Corey Chancellor State Farm, we believe everyone deserves personal service, the right coverage, and a team they can count on. Serving the greater Des Moines area for nearly a decade, our agency is committed to making insurance easier while helping individuals, families, and small businesses protect what matters most.
We’re proud to be a community-minded, family-focused team that values relationships, teamwork, and doing things the right way. If you’re looking for an opportunity to grow your career, help people every day, and be part of a team that truly cares about its customers and community, we’d love to meet you!
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Corey Chancellor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.