Benefits:- Hourly Plus Commission
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I bring a strong background in insurance, financial services, and business leadership to my agency. I earned my bachelor's degree in Business Administration from Northwestern State University and remain actively involved with the university through its Board of Directors. Throughout my State Farm career, I've been recognized as an Ambassador Travel and Lone Star Leader qualifier, as well as a National Convention qualifier.
Community involvement and professional leadership are important to me. I'm a proud member of 100 Black Men of Dallas/Fort Worth and the National Association of Insurance and Financial Advisors. I've also served as Vice President of Agents Representative, reflecting my commitment to supporting others in the industry.
Our agency offers a Simple IRA, health benefits, and a healthy work-life balance. We believe in creating an environment where team members feel supported, valued, and encouraged to grow professionally.
We take pride in building strong relationships, delivering excellent customer service, and maintaining high standards of professionalism. If you're motivated to learn, grow, and build a rewarding career with a team that values leadership, community, and success, we'd love to meet you!
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Adrian Howard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.