Benefits:- License Paid by Agency
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2026 and currently lead a growing team of six. Before becoming a State Farm agent, I worked at State Farm Corporate and as an agency manager, giving me valuable experience in the industry and team leadership. Outside of work, I enjoy golfing, watching sports, and spending time with my girlfriend, who also works for State Farm, and our one-year-old Golden Retriever!
Being involved in our local community is important to us. We enjoy hosting holiday events, participating in community activities, and finding fun ways to connect with the people we serve.
Our agency offers a 401(k) with a 3% match, a monthly health insurance stipend, licensing costs covered by the agency, and a strong commitment to work-life balance. We also enjoy team lunches, themed dress-up days, community events, and creative marketing opportunities that keep things fun and engaging.
We're building a positive, competitive, and accountable team that genuinely cares about our customers. I'm looking for someone who is self-motivated, emotionally intelligent, and committed to doing what's right for the people we serve. If you're driven to succeed, take ownership of your work, and enjoy helping customers find solutions that fit their needs, we'd love to meet you.
ROLE DESCRIPTION:As a
Customer Service Representative with Jack Grable - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.