Customer Service Representative - State Farm Agent Team Member

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Looking for energetic, team oriented person who loves to interact with people and provide them with exceptional service.

Looking for energetic, team oriented person who loves to interact with people and provide them with exceptional service.

Benefits:

• Salary plus bonus
• PAID TIME OFF (vacation, sick leave, personal time) 
• 8 Paid Holidays
• Mon-Friday
• 8:30-5:00
• Paid training
• License Reimbursement
• Mentorship with over 100 years combined experience
• Agency since 1983
• Health Ins
• Life Insurance

RESPONSIBILITIES: 

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Licensed in property and casualty
• Licensed in life and health