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Customer Service Representative - State Farm Agent Team Member

John Wheeler

  • Campbell, California
  • 30+ days ago

    Highlights

    ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with John Wheeler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    Numbers & Facts

    LocationCampbell, California
    Websitehttps://www.wheelergrp.net/?cmpid=dbg1_blm_0001

    Description

    Responsive recruiter
    Replies within 24 hours
    Benefits:
    • 401(k)
    • Company parties
    • Competitive salary
    • Free food & snacks
    • Health insurance
    • Opportunity for advancement
    • Training & development
    ROLE DESCRIPTION:
    As a Customer Service Representative - State Farm Agent Team Member with John Wheeler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

    We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. This is truly a customer service roll, no sales involvement.   

    RESPONSIBILITIES:
    • Answer customer inquiries and provide policy information.
    • Assist customers with policy changes and updates.
    • Process insurance claims and follow up with customers.
    • Maintain accurate records of customer interactions.
    QUALIFICATIONS:
    • Communication and interpersonal skills.
    • Detail-oriented and able to multitask.
    • Previous customer service experience preferred.
    Compensation: $54,000.00 - $75,000.00 per hour




     

    State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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