Customer Service Representative - State Farm Agent Team Member

Deliver prompt, accurate, and friendly customer service for insurance questions, including availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing clarification. As a State Farm team member for Isaias Ruiz - State Farm Agent, you will build and develop customer relationships to service our products including auto and life insurance.

Benefits:

• Bonus based on performance
• Paid time off
• Wellness resources
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Signing bonus
• Training & development
• Tuition assistance
• Vision insurance

Position Overview


State Farm Insurance Agent located in Bakersfield, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Isaias Ruiz - State Farm Agent, you will build and develop customer relationships to service our products including auto and life insurance.


Responsibilities

• Build and maintain strong customer relationships by providing timely follow up and support
• Deliver prompt, accurate, and friendly customer service for insurance questions, including availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing clarification
• Use a needs based, customer focused review process to help customers understand their insurance options and make informed decisions
• Demonstrate a strong work ethic and a total commitment to success every day, with the ability to multitask effectively

What We’re Looking For

• Excellent written and verbal communication skills
• Strong organization and attention to detail
• Self-motivated with a drive to meet goals and help customers
• Positive attitude and a commitment to exceptional customer service
• Ability to multitask and collaborate in a fast-paced team environment
• Bilingual in Spanish is preferred
• Must be willing and able to obtain a California Property & Casualty License and Life & Health License
• Must be available to work the following schedule: Monday - Friday 830a-530p

What to expect

• Competitive Compensation: Hourly base pay plus commissions and performance bonuses
• Full Benefits Package:Medical, dental, vision, group life insurance and Employee assistance program
• Retirement Plan:Employer-sponsored retirement plan with employer match
• Career Development: Paid licensing exam fees, tuition reimbursement, and professional development
• Paid Time Off: Generous PTO and holiday schedule
• Advancement Opportunities: Clear career path in insurance sales and customer service
• Annual Paid Trip Incentive: rewarded annually for top performance and achievement

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.