Customer Service Representative - State Farm Agent Team Member

We are seeing some serious changes taking place in our industry and I believe this will result in some valuable team members looking for new places to call home. As a Customer Service Representative with Dean Berube Insurance Agency Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a Customer Service Representative with Dean Berube Insurance Agency Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We are seeing some serious changes taking place in our industry and I believe this will result in some valuable team members looking for new places to call home.  I want to explore this option with you.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Live within 20 miles to my agency.