Customer Service Representative

Summary:

• Location: ST. JOSEPH, MO
• Duration: 6 Months
• Shift - Mon-Fri 7am-3:30pm

Responsibilities:

• Provide accurate information to customers regarding production, receipts, and shipments of materials.
• Maintain accurate inventories and be knowledgeable in recognizing and resolving inventory/reporting issues.
• Positively represent the company by responding professionally, timely, and accurately to customer inquiries.
• Understand and demonstrate teamwork.
• Understand the importance of follow-up and act accordingly.

Requirements:

• High school diploma or equivalent.
• Previous administrative or customer accounts experience/skills.
• Excellent oral communication skills.
• Ability to multitask and rely on instructions.
• Intermediate computer skills to enter, create, and edit data.
• Good listening skills and a professional, courteous demeanor.
• Strong attention to detail and organizational skills.
• Customer-friendly with a positive attitude.

Preferred Skills:

• Basic problem-solving and decision-making skills.
• Knowledge of Microsoft Office, Outlook, Internet Explorer, etc.
• Understanding of fundamental business concepts, practices, and procedures.