NWA SHOWROOM LOCATION (SPRINGDALE)Job Summary We are looking to add to our great team! If you enjoy working hard in a team atmosphere and you have a high level of Customer Service in any industry, apply now and become part of the Window World Family!
A CSR position will entail coordinating our measure, install, and service appointments between our customers and crews. This person must develop a thorough understanding of our products and services to better assist in scheduling appointments and managing customer expectations. In addition to scheduling, this person will also assist in receiving of products, keeping inventory and managing customer flow for projects.
Responsibilities
· Coordinating with customers and the installers and techs to schedule measure, install, and service appointments
· Communicating with installers and techs about complexity of jobs and scheduling accordingly
· Verify all products and parts have arrived before scheduling appointments
· Processing job packets upon completion
Qualifications
· Ability to problem solve
· Detail oriented
· Must be capable of continuously learning and adapting to changes
· Good communication skills
· Comfortable utilizing various forms of technology
Company Overview
Window World is the largest exterior remodeler in the United States and we offer in-home consultations on a wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.