Customer Service Representative - Smackin' Flames (Food Truck)

DRS Consultant Group, LLC

  • Norfolk, VA
  • 1 day ago

    Highlights

    Smackin’ Flames is dedicated to providing the 757 and surrounding areas with top-notch quality food and an unmatched customer experience. This role is ideal for someone who enjoys working with people, thrives under pressure, and is committed to providing outstanding service.

    Numbers & Facts

    LocationNorfolk, VA

    Description

    Job Description

    Job Description

    About Us

    DRS Consultant Group, LLC is currently hiring for it's subcontractor and food truck vendor, Smackin' Flames, LLC. Smackin’ Flames is dedicated to providing the 757 and surrounding areas with top-notch quality food and an unmatched customer experience. We are innovative, progressive, and driven by a strong work ethic. Our team thrives in a fast-paced environment and takes pride in delivering excellence every day.

     

    Position Overview

    We are looking for a reliable and energetic Customer Service Representative to join our food truck team. This role is ideal for someone who enjoys working with people, thrives under pressure, and is committed to providing outstanding service.

     

    Daily Responsibilities

    • Provide exceptional customer service in a fast-paced environment

    • Accurately handle transactions (cash, card, electronic payments, and checks)

    • Take orders and communicate clearly with kitchen staff

    • Maintain cleanliness and organization of the work area

    • Assist with food prep and service as needed

    • Follow all food safety and hygiene standards

     

    Requirements

    • Must be able to lift up to 50 lbs to waist level

    • Must be able to stand for 6–8 hours

    • Must be able to work in a fast-paced, high-volume environment

    • Strong multitasking abilities

    • Strong communication skills

    • Basic math skills required

    • Must be able to handle multiple forms of payment

    • Must be willing to work weekends and holidays

    • Must be able to pass a standard drug test

    • Must have a valid ID

    • Must be legally eligible to work in the United States

     

    Required Certification

    • Food Handler Certification (ServSafe required)

     

    What We’re Looking For

    • Positive attitude and strong work ethic

    • Team player mindset

    • Ability to stay calm under pressure

    • Commitment to cleanliness and food safety

     

    Why Join Smackin’ Flames?

    • Fast-paced and energetic work environment

    • Opportunity to grow with a developing brand

    • Competitive pay based on experience

     

    How to Apply

    Submit your application with your resume and relevant certifications. We look forward to meeting individuals who are ready to bring energy, professionalism, and great service to the Smackin’ Flames team.

     

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