Customer Service Representative

Join the Atlas Credit Family! Build Your Career With a Company That Values You! Looking for a rewarding career where you can make a difference, build meaningful relationships, and grow professionally? Atlas Credit Company is hiring!

Since 1968, Atlas Credit has proudly helped customers meet their financial needs, providing over $3 billion in financial assistance. As a family-owned and operated company, we believe in putting people first, supporting our communities, and creating a workplace where employees feel valued. Were looking for friendly, motivated, and dependable individuals to join our team!

Position Overview As a Full-Time Customer Service Representative, youll play an important role in helping customers manage their accounts, answering questions, and providing exceptional customer service.

This is an in-office position focused on customer communication, account servicing, payment processing, and administrative support. Youll work closely with your team to ensure customers receive timely, professional assistance. We provide hands-on training to help you develop the skills and confidence needed to succeed!

What Youll Do

Deliver friendly, professional customer service in person and over the phone Handle a high volume of incoming and outgoing customer calls Assist customers with account inquiries, payment arrangements, and account management Follow up with customers regarding payments and past-due balances Process customer payments accurately and efficiently Assist with loan applications and data entry Maintain accurate customer records and documentation Resolve customer concerns and provide helpful solutions Build positive customer relationships through effective communication Support daily office operations and administrative responsibilities Follow company policies for customer service, collections, cash handling, and office security

What Were Looking For

Previous customer service experience preferred (1+ year) Strong phone communication and active listening skills Comfortable handling high-volume calls and discussing past-due accounts professionally Friendly, dependable, and customer-focused attitude Ability to multitask and stay organized in a fast-paced environment Strong problem-solving skills and attention to detail Basic computer and data entry skills Willingness to learn and work collaboratively with a team English proficiency required; bilingual English/Spanish skills are a plus!

Schedule & Work Environment

Full-time position with 8-hour shifts Work schedule: Monday-Saturday Saturday availability and scheduled Saturday shifts are required One weekday off when scheduled to work Saturday In-office work environment with no outside collections or field visits

Benefits & Perks At Atlas Credit, we believe in taking care of our team!

Competitive pay Performance-based bonus opportunities Group health insurance Optional dental and vision coverage Paid vacation and sick time Paid major holidays 401(k) retirement plan with employer matching Paid training and professional development Opportunities for career advancement

Benefits are subject to applicable eligibility requirements.

Why Atlas Credit? When you join Atlas Credit, youre joining more than a company - youre becoming part of a team that values hard work, exceptional customer service, and professional growth. Whether youre looking to build a long-term career in financial services or take the next step in your professional journey, were excited to help you succeed!

Ready to become part of the Atlas Credit family?

Apply today! We look forward to meeting you!

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