Customer Service Representative

FASTSIGNS

  • Rochester Hills, MI
  • 30+ days ago

    Highlights

    Ideal Qualifications for FASTSIGNS Customer Service Representative: High degree of competence using a desktop PC, specifically the Google suite of applications (Docs, Sheets, Gmail, Chat, Gemini). A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.

    Numbers & Facts

    LocationRochester Hills, MI

    Description

    FASTSIGNS #381901 is hiring for a Customer Service Representative to join our team!

    Benefits/Perks:

    • Competitive Pay
    • Paid Vacation and Holidays
    • Ongoing Training Opportunities

    A Successful FASTSIGNS Customer Service Representative Will:

    • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
    • Learn to prepare estimates, become familiar with third-party vendor capabilities, and ensure timely delivery of finished orders
    • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
    • Work with customers in numerous ways such as email, telephone, in-person and at their place of business
    • Build long-lasting relationships by turning prospects into long term clients.

    Ideal Qualifications for FASTSIGNS Customer Service Representative:

    • High degree of competence using a desktop PC, specifically the Google suite of applications (Docs, Sheets, Gmail, Chat, Gemini)
    • 2-3 years of retail or counter sales experience preferred
    • High school diploma or equivalent
    • Outgoing, responsive, eager to learn and has the ability to build relationships. We are looking for dogs, not cats!
    • Great listening and organization skills - you can keep 5-10 different active customer inquiries sorted out at a time
    • Ability to sit for long periods (4 hours or more)
    • Ability to view a computer screen for long periods (4 hours or more)
    • Ability to work under pressure to output high volume, high-quality work

    REQUIRED:

    In-person work every weekday (M-F 9a-5p - closed on national holidays)

    Access to reliable transportation

    Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

    Similar Jobs