Customer Service Representative - Remote Work

Spade Recruiting

  • Charlotte, NC
  • Today
  • Remote
  • $50,000–$60,000 Per Year
  • Full-time

Highlights

In this role, you will support members who have requested information about their benefit options by scheduling brief virtual appointments and guiding them through a simple, user-friendly online process. You will manage a mix of inbound and outbound communication, respond to member inquiries, update account details, and assist with completing straightforward digital forms.

Numbers & Facts

LocationCharlotte, NC (
Remote
)
Job TypeFull-time
Salary$50,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Description

Position Overview
We are currently seeking driven and dependable individuals to join our fully remote team. In this role, you will support members who have requested information about their benefit options by scheduling brief virtual appointments and guiding them through a simple, user-friendly online process.

No prior insurance experience is required — we provide comprehensive, step-by-step training to ensure your success from day one.

You will manage a mix of inbound and outbound communication, respond to member inquiries, update account details, and assist with completing straightforward digital forms. This opportunity is ideal for someone who enjoys working with people and is looking for a stable work-from-home position with consistent weekly income and long-term growth potential.

Job Responsibilities

What We Offer

Weekly pay with additional performance-based bonuses
100% remote work environment with flexible scheduling
Paid training — no prior experience necessary
Clear advancement paths into leadership roles
Residual income opportunities
Access to health benefit options
Supportive team culture with ongoing mentorship and development

Key Responsibilities

Schedule and confirm virtual appointments with members
Conduct short, professional presentations via Zoom
Assist with completing digital applications and required documentation
Maintain accurate records and ensure all files are properly submitted
Participate in optional training and development sessions
Follow established systems to ensure each case is handled efficiently and accurately

Qualifications

Qualifications

Strong verbal and written communication skills
Reliable, professional, and well-organized
Basic computer proficiency (Zoom, email, data entry)
Previous customer service or sales experience is an asset, but not required

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Work From Home

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