Customer Service Representative

In this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish. Through training, tuition assistance, and internal advancement opportunities, we're committed to helping our team members build rewarding, long-term careers.

Customer Service RepresentativeMonday-Friday | In-Office PositionStarting Pay between $22 - $25/hourBuild Relationships. Solve Problems. Make an Impact.Are you someone who enjoys helping customers, building strong relationships, and working as part of a collaborative team? L&M Corrugated is looking for a Customer Service Representative to join our growing organization.In this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish.If you're looking for a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company, we'd love to hear from youWhy You’ll Love Working at L&MAttendance Bonus Profit Sharing BonusEmployee Referral Bonus Tuition Assistance Paid time off and holidays401(k) with company matchAdvancement OpportunitiesFamily-owned company with a team-oriented cultureWhat You'll DoAs a Customer Service Representative, you'll play an important role in supporting both our customers and internal teams by:

• Manage customer accounts and orders from start to finish
• Coordinate with Sales, Design, Scheduling, and Production teams
• Process orders, changes, and customer requests accurately
• Communicate order status and provide solutions to customer concerns
• Build strong relationships with customers and serve as a trusted resource
• Maintain accurate customer records and documentation
• Support continuous improvement efforts and administrative projects as needed

What We're Looking For

• Customer service, account management, administrative, or office experience preferred
• Manufacturing, packaging, logistics, or distribution experience is a plus, but not required
• Strong communication and relationship-building skills
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team
• Attention to detail and commitment to customer satisfaction
• Proficiency with Microsoft Office and business software systems

Build a Career with L&MAt L&M Corrugated, we believe great employees deserve opportunities to grow. Through training, tuition assistance, and internal advancement opportunities, we're committed to helping our team members build rewarding, long-term careers.We're looking for someone who enjoys helping customers, thrives in a team environment, and takes pride in delivering exceptional service.Apply today and become part of the L&M Corrugated team!EE StatementL&M Corrugated Container Corporation is an equal opportunity employer.

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