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Customer Service Representative

Valley Tree Care LLC

  • Phoenix, AZ
  • 16 days ago
  • $19 Per Hour
  • Full-time

Highlights

Schedule appointments for certified arborists to visit and assess customers’ trees. Introduce our tree care services in a friendly and informative way.

Numbers & Facts

LocationPhoenix, AZ
Job TypeFull-time

Description

Customer Service Representative


About the position:


Compensation: $19.00 an hour, plus bi-weekly bonus



Key Responsibilities:


  • Make outbound calls to homeowners from a provided list
  • Introduce our tree care services in a friendly and informative way
  • Explain the benefits of a free tree evaluation
  • Schedule appointments for certified arborists to visit and assess customers’ trees
  • Answer basic questions and handle any initial concerns
  • Maintain accurate records of calls and customer responses

Qualifications:


  • High school diploma or equivalent
  • Strong communication skills and a confident phone presence
  • Positive attitude and a customer-first mindset
  • Ability to handle rejection professionally and stay motivated
  • Comfortable working with call scripts and customer tracking tools
  • Previous customer service or sales experience is a plus, but not required
  • Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only)
  • Ability to reliably commute to our office in North Phoenix

Perks:


  • Paid training
  • Supportive team environment
  • Opportunities for growth and bonuses based on performance

Benefits:


  • Medical Insurance
  • Dental Insurance
  • Paid Company Holidays
  • One Week Paid Time Off
  • 401k

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