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Customer Service RepresentativeContract to Hire: Phoenix, Arizona, US
Salary Range: 21.00 - 23.00 | Per Hour
Job Code: 370726
End Date: 2026-08-26
Days Left: 7 days, 3 hours left
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Position Details: - Job Title : Customer Service Representative 2
- Industry: Banking / Financial Services
- Job Type: 100% ONSITE
- Job duration: 6+ Months (Potential Extension/Conversion)
- Location: Phoenix, AZ 85027
- Work Days: Monday - Friday (8 AM- 5 PM PST)
- Pay Range: $21-23/hour
Role Description: - Handle 40-60 inbound calls daily. (up to 60+ on busy days)
- Verify customer identification to mitigate risk.
- Maintain call quality and accuracy standards.
- Candidate should be open to feedback and continuous improvement.
- Emphasis on adaptability and system navigation efficiency.
Ability to understand and triage customer issues such as: - Declines & Transaction Issues
- Credit Limits & Spending Power
- Payments & Billing Questions
- Statement & Transaction Disputes
- Fraud Alerts & Account Security
- Rewards, Benefits, & Program Questions
- Account Maintenance & Administrative Changes
Benefits:The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
Job Requirement- Customer Service
- Customer Support
- Customer Care
- Call-Center
- Inbound calls
- Outbound Calling
- Call Center Rep
- Fraud Representative
- Transactions
- Card Services
- Chat Support
- Customer Liaison
- Customer Advocate
- Customer Advisor
Reach Out to a Recruiter- Recruiter
- Email
- Phone
- Indranil Kundu
- indranil.kundu@collabera.com
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