Customer Service Representative - Part Time 25 hours

PGW Auto Glass

  • Fargo, North Dakota
  • 18 days ago

    Highlights

    Knowledgeable on all aspects of product inventory, which may include, data entry, cancellations, credits, invoicing, and/or customer service inquiries. • Assist with customer paint orders, look up formulas, and mix the paint based on the formula.

    Numbers & Facts

    LocationFargo, North Dakota

    Description

    Essential Job Duties:

    • Assist with customer paint orders, look up formulas, and mix the paint based on the formula.
    • Handle phone and emails from customers pertaining to price quotes
    • Call center functions to provide quality customer service
    • Ensure the company establishes and maintains constant communication with customers.
    • Knowledgeable on all aspects of product inventory, which may include, data entry,
    cancellations, credits, invoicing, and/or customer service inquiries.
    • Generate sales/buys from online leads
    • May require an understanding of eBay and eCommerce sites

    • Assume other duties as assigned.


    Basic Qualifications


    Education & Experience:
    • High school degree or equivalent.


    Preferred Qualifications:
    • Call Center Customer service experience
    • Bi-Lingual, English & Spanish.
    • 2+ years of college.


    Knowledge/Skills/Abilities:
    • Must have good written and verbal communication skills.
    • Must have good customer relations skills.
    • Ability to work well with others.
    • Must have the ability to work under conditions of frequent interruptions.
    • Be attentive to details.
    Essential Physical Demands/Work Environment:
    • Work is primarily sedentary: must be able to sit for extended periods of time and use a
    computer, keyboard, and mouse frequently.
    • The employee must occasionally lift and/or move up to 75 pounds.

     

     

     

     

     

     

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