Customer Service Representative - Overland

At Metro Express Car Wash, our mission is simple: to provide a memorable, feel-good experience and value that exceeds expectations. As a family- and veteran-owned company, we take pride in creating a positive environment for both our customers and our team members, and we’ve built our reputation by doing things the right way. 

If you’re looking for a role that keeps you active, lets you work outdoors, and offers opportunities to grow, join our team as a Customer Service Representative (CSR)! This is a great opportunity to be part of a supportive, fast-paced team that brings energy, teamwork, and great service to every customer interaction. 

What You’ll Do 

As a CSR, you’re the friendly face of our car wash! Each day, you will: 

• Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site 
• Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way 
• Earn commission on every membership/promotion sale 
• Follow safety rules to keep yourself and others safe 
• We’re in the business of clean—so it’s important our locations reflect that. You’ll work with your team to keep the site clean, organized, and looking its best

Your Schedule 

• This is a Full-Time position, 32–40 hours 
• Weekend availability is required 

What We’re Looking For 

• Someone who’s upbeat, friendly, and has a passion for service 
• Flexibility to work evenings, weekends, or both 
• Comfort working outdoors year-round in varying weather conditions with the support of company-provided weather gear 
• Physical stamina to stand, bend, stretch, and lift up to 50 lbs. during your shift 
• Bonus points if you have retail or sales experience (but it’s not required!) 
• Applicants who are 18 years or older 

Why Join Metro Express Car Wash? 

We’re not just about washing cars—we’re about building careers! Whether you’re working part-time in school or looking for a place to grow, we’ve got you covered. 

• Work Outside – Stay active and enjoy the outdoors all year. We’ll keep you comfy with company-provided gear. 
• Grow with Us – Show us what you can do, and we’ll help you move up! 
• Our Core Values – Passion, Ownership, and Grit guide everything we do 
• Sales with Support – We train you to inform, not pressure. Your conversations with customers can earn you commission! 

Great Benefits (for full-time employees): 

• $18 / hour + commission on every membership or promotional sale you make! 
• Medical, Dental, and Vision Insurance 
• 401(k) Plan 
• Tuition Reimbursement (Also available with part-time employment) 
• Paid Time Off (Up to 3 weeks in the first 12 months) 
• Free Weekly Car Wash 

Visit the Careers page on our website to watch our recruiting video and learn more about us!

https://www.metroexpresscarwash.com/careers/

Metro Express Car Wash, a family and veteran-owned business, has distinguished itself as a leader in the car wash industry. Founded by Bill Martin, who is celebrating over fifty years in the industry this year, Metro Express Car Wash has established a strong presence in the Inland Northwest, with locations in Idaho, Washington, and Montana.
The company is renowned for its well-trained associates, efficient management style, and innovative technology. This combination of experience and innovation has garnered Metro Express Car Wash prestigious honors such as “Best Workplace” by Idaho’s Best and “Best of Treasure Valley.”
Founder Bill Martin, a past president of the International Car Wash Association (ICA), has been inducted into the ICA Hall of Fame and will receive a Lifetime Achievement award from the Southwest Car Wash Association in early 2024. These accolades reflect the company’s dedication to excellence and leadership in the industry.
In 2024, Metro Express Car Wash is not only marking a significant milestone but also celebrating Bill Martin’s 50th anniversary in the car wash industry. This celebratory year underscores our enduring commitment to innovation, exceptional service, and community engagement. We invite our customers to join us in a series of special events and promotions throughout the year, as we honor Bill’s legacy and express our gratitude for their ongoing support and trust. Stay tuned for a year filled with celebration!

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