Customer Service Representative/Order Processor

Job description:

We have partnered with a great company that is looking to hire an Order Processor/CSR ASAP!

DUTIES:

• Process information/paperwork pertaining to returns/credits due to defects, damage, and/or wrong amounts.
• Process any returns in accordance with our guidelines.
• Input & process transactions obtaining such information as Customer account #, quantity, reason for return, item #, invoice research in Microsoft Great Plains
• Liaise with Customers, Customer Service Team, and Multiple Distribution Centers via phone, fax, email, chat, and mail regarding Returns.
• Track inventory transactions made through the returns process.
• Liaise with Carriers to file freight Claims.
• Other duties as assigned by the leadership team.

REQUIREMENTS:

• High School Graduate or Equivalent.
• Minimum 2 years of relevant experience.
• Working Knowledge of Microsoft Software.
• Attentive to detail.

DETAILS:

• Temp-to-Hire
• Pay = $20/hr.
• Schedule = 8:30 am- 5 pm