Customer Service Representative

Key Responsibilities* Assist customers, business partners, and drivers by phone and email* Respond to customer questions and complaints in a professional and timely manner* Identify, troubleshoot, and resolve customer issues* Monitor delivery routes and provide updates as needed* Scan haul-away pods and verify required stamps* Process delivery order changes and cancellations* Maintain accurate information while handling multiple tasks simultaneouslyQualificationsRequired:* Experience using Microsoft Office, including Word, Excel, PowerPoint, and similar programs* Strong communication and customer service skills* Ability to troubleshoot issues and provide effective solutions* Strong organizational and multitasking abilities* Ability to remain calm and professional in a fast-paced environmentPreferred:* High school diploma or equivalent* At least 1 year of related customer service experience* Previous call center or high-volume customer service experienceCategory Code: JN003#LI-AD1#LI-OnsiteSeniorityLevel: Associate Customer Service RepresentativeLocation: Odessa, FL 33356Duration: 20-week contract, potential for extension or conversionPay Rate: $17.00/hourSchedule: Shifts and days vary (40 hours/week)Position OverviewWe are seeking a Customer Service Representative to join a fast-paced team focused on providing excellent service to customers, business partners, and drivers.

Customer Service RepresentativeLocation: Odessa, FL 33356Duration: 20-week contract, potential for extension or conversionPay Rate: $17.00/hourSchedule: Shifts and days vary (40 hours/week)Position OverviewWe are seeking a Customer Service Representative to join a fast-paced team focused on providing excellent service to customers, business partners, and drivers. In this role, you will serve as a key point of contact, helping resolve customer concerns, monitor deliveries, and ensure orders are processed accurately and efficiently. This is a great opportunity for someone who enjoys working in a busy environment, solving problems, and providing a positive customer experience.Key Responsibilities* Assist customers, business partners, and drivers by phone and email* Respond to customer questions and complaints in a professional and timely manner* Identify, troubleshoot, and resolve customer issues* Monitor delivery routes and provide updates as needed* Scan haul-away pods and verify required stamps* Process delivery order changes and cancellations* Maintain accurate information while handling multiple tasks simultaneouslyQualificationsRequired:* Experience using Microsoft Office, including Word, Excel, PowerPoint, and similar programs* Strong communication and customer service skills* Ability to troubleshoot issues and provide effective solutions* Strong organizational and multitasking abilities* Ability to remain calm and professional in a fast-paced environmentPreferred:* High school diploma or equivalent* At least 1 year of related customer service experience* Previous call center or high-volume customer service experienceCategory Code: JN003#LI-AD1#LI-OnsiteSeniorityLevel: Associate