Customer Service Representative

• Chick-fil-A Careers
• 12th Avenue
• Customer Service Representative

Customer Service Representative

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Full-timePart-time

$9.00 - 14.00 per hour

Customer Service Representative

Are you a highly skilled and motivated individual with a passion for providing excellent customer service? Do you thrive in a positive, people-focused environment? If so, we have an immediate opportunity for you to join our team at Chick-fil-A!

Chick-fil-A is more than just a restaurant - it's a place where teamwork and leadership development are valued. Our locally owned and operated franchise is committed to investing in the future of our team members and giving back to our communities. Join us and be a part of something delicious and fun!

Responsibilities:

• Serve customers by providing all necessary service and product information
• Resolve service and product problems
• Ensure customer satisfaction and a pleasant user experience
• Answer service and product questions to attract potential customers
• Record account information to open customer accounts
• Update account information
• Maintain customer records
• Clarify customers' complaints and determine the cause of the problem
• Provide adequate solutions to problems according to the policy

Requirements:

• Multitasking abilities
• Analytical skills to analyze information and resolve conflicts
• Excellent phone skills and active listening
• Strong documentation skills
• Market knowledge and problem-solving abilities
• Quality focus and effective communication skills
• Product knowledge and a commitment to exceptional customer service

Location: 120 12th Ave. Norman, Ok

If you are a dynamic and enthusiastic individual who enjoys providing top-notch customer service, we want to hear from you! Apply today and join our team at Chick-fil-A!

Work schedule

• Day shift
• Night shift

Benefits

• Flexible schedule
• Paid training
• Employee discount

Chick-fil-A - 12th Avenue

120 12th Ave NE, Norman, OK, 73071

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This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.