| Location | NY |
All current openings
Customer Service Representative
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Job Description
o Answer 50 - 70 Inbound calls per day
o Ability to display professionalism and courtesy. This includes but is not limited to; providing accurate information, using the proper client scripting, voice tone, inflection, expressing empathy and displaying a willingness to assist.
o Field caller complaints and escalate via the request for supervisor process
o Respond to sample accountability emails within 24 hours of receipt
o Attendance and On phone percentages (90% or better)
o Adherence to all CWI, SOP, Federal regulations as well as all policy and procedure
Qualifications:
o High School graduate (some college preferred)
o 3-5 years customer service experience within a inbound call center environment
o Above average computer skills
o Exceptional written and verbal communications
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Job details
Job ID JPC - 210007
Location United States
Work Model Remote
Job Type Contract
Experience 2-5 years
Industry Healthcare - Health Services
Pay Rate $19 (Hourly)
Posted September 21, 2026
Skills Customer Service
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