Customer Service Representative

We are a well-established, customer-focused, female friendly automotive repair facility seeking an exceptional Customer Service Representative to serve as the first point of contact for our valued clients. This position is ideal for a polished, organized professional who thrives in a fast-paced environment and takes pride in delivering an outstanding customer experience.
As the voice and face of our company, you will play a vital role in building lasting customer relationships while ensuring every client receives attentive, honest, and professional service from the moment they contact us until they drive away.

• Responsibilities
  * Welcome customers with professionalism, warmth, and confidence
  * Schedule appointments and coordinate daily workflow
  * Communicate repair recommendations, estimates, and vehicle status updates
  * Maintain accurate customer records and service documentation
  * Process invoices and payments with accuracy
  * Collaborate with our technicians and management team to ensure a seamless customer experience
  * Resolve customer concerns with professionalism and attention to detail            * Help maintain a cleanly and a professional appearance of the showroom, waiting area and service counter.