Customer Service Representative - Livonia

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Customer Service Representative - Livonia

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Job Details

Career area Office Team Position Type Date Posted 08/07/2026 Location 36977 Amrhein Road, Livonia, MI 48150, United States Job ID PDX_MMOWWAMOC_F9F1626D-6FC8-4704-8B6B-2C50AC726B90_22038278

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36977 Amrhein Road, Livonia, Michigan, 48150, US

Customer Service Representative

Molly Maid of Livonia

Our amazing team is looking for a new Customer Service Representative! As a Customer Service Representative, you are an important member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer inquiries. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

Our franchise continues to grow at a fast pace and this new position is perfect for the flexible person seeking new challenges.

Specific Responsibilities:

• Receive incoming calls in a professional and courteous manner
• Schedule estimates & house cleanings
• Return customer calls
• Perform administrative functions including data entry, payment processing, and supply inventory
• Assist with personnel management, including hiring and recruiting functions
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

• Valid Driver''s License
• Strong written and verbal communication skills
• Detail-oriented
• Positive Attitude
• Professional appearance and personality
• Team player who can work independently

Salary: $640 - $720 per week. There is bonus potential in this position.

Hours: Available between the hours of 7:00am to 5:30pm. A typical day would be either 7:00am - 3:30pm or 9:00am - 5:30pm.

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

Benefits:

• Paid time off
• Health insurance available after 90 days
• Company vehicle provided if/when there is a need to visit a customer

Schedule:

• Monday to Friday
• Full time

Molly Maid of Livonia

36977 Amrhein Rd.

Livonia, MI 48150

(734) 338-3000

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At Molly Maid, our franchise owners have been preferred employers for more than 40 years because they put a strong emphasis on our people. They provide team members with a fun, rewarding work experience, career growth and advancement opportunities, and a company they can proudly represent.

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All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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I acknowledge that each independent Molly Maid franchise hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid ("Franchisor") nor its affiliates have the power to : (1) hire, fire or modify the employment condition of franchisee''s employees; (2) supervise and control franchisee''s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid is NOT the employer and/or joint employer for: (i) any of the job opportunity listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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