Customer Service Representative

  • Full-time

Highlights

Leaps & Bounds Plumbing, Heating and Air is a fast-growing, family-owned HVAC company serving Lemoyne, Camp Hill, Harrisburg, and surrounding areas. We’re looking for a Customer Service Representative (CSR) to join our office team full-time and be the welcoming voice of our company.

Numbers & Facts

LocationLemoyne, PA
Job TypeFull-time

Description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

Leaps & Bounds Plumbing, Heating and Air – Lemoyne, PA


Are you friendly, organized, and ready to help customers feel taken care of? Leaps & Bounds Plumbing, Heating and Air is a fast-growing, family-owned HVAC company serving Lemoyne, Camp Hill, Harrisburg, and surrounding areas. We’re looking for a Customer Service Representative (CSR) to join our office team full-time and be the welcoming voice of our company.


Position Details:


  • Hours: Monday–Friday, 8:00 AM – 5:00 PM
  • Location: Lemoyne, PA
  • Type: Full-time, in-office
Responsibilities:


  • Answer incoming calls and schedule appointments for HVAC service and installations
  • Provide exceptional customer support and follow up on service requests
  • Assist with dispatching technicians and updating schedules
  • Process customer information and maintain accurate records
  • Support the office team with administrative tasks
Qualifications:


  • Strong communication and customer service skills
  • Organized, detail-oriented, and able to multitask
  • Basic computer skills (experience with scheduling software is a plus)
  • Previous customer service or office experience preferred
  • Positive attitude and team-player mentality
Why Work With Us:


  • Competitive pay with opportunities for growth
  • Supportive, family-oriented team environment
  • Be part of a growing local company making a big impact
  • Paid time off and other benefits (discussed at interview)
Apply today and join a team that takes pride in delivering comfort and reliability to our customers!



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