They offer a casual, business-friendly atmosphere where employees wear many hats and work together to support customers and one another. The Customer Service Representative will perform basic data entry and simple Excel tasks.

Customer Service Representative

Leetsdale, PA 15056
$18–$20/hour
Full-Time | Onsite

About the Company

Our client is a well-established, family-owned organization with a close-knit team and a collaborative work environment. They offer a casual, business-friendly atmosphere where employees wear many hats and work together to support customers and one another.

Customer Service Representative Responsibilities

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• The Customer Service Representative will enter customer orders accurately into NetSuite.
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• Answer incoming customer calls and provide exceptional service.
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• Make outbound calls regarding orders and customer inquiries.
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• Process and maintain accurate customer information and records.
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• The Customer Service Representative will perform basic data entry and simple Excel tasks.
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• Provide administrative support to multiple departments as needed.
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• The Customer Service Representative will assist with general office duties and special projects.
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• Maintain accuracy while managing multiple priorities in a fast-paced environment.
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Preferred Qualifications for Customer Service Representative Role

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• Previous customer service, order entry, or administrative experience.
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• Experience using NetSuite or a similar ERP system.
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• Basic Microsoft Excel skills.
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• Strong communication, organization, and data entry skills.
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• Ability to efficiently talk with customers while entering information accurately into the system.
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• Comfortable working in a small, collaborative office environment with a hands-on team.
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