Aircraft Maintenance, Aviation Industry, Billing, Communication Skills, Customer Support/Service, Customer Training, High School Diploma, Microsoft Excel, Microsoft Word, Pricing, Team Player
Seeking a Customer Service Representative passionate about aviation and customer-centric service.
Responsibilities include assisting customers with hotel bookings, directions, transportation, and coordinating aircraft services like fuel and hangar storage.
Effective communication via radio and other channels is essential, along with proactive engagement to ensure a positive experience.
You will educate customers on pricing and programs, process invoices, and provide exceptional support.
- Requirements: Minimum 2 years customer service experience, high school diploma or GED, polished demeanor, teamwork, strong communication skills, and proficiency in MS Word and Excel.
- Physical ability to perform walking, bending, sitting, and reaching tasks. Overtime, night, and weekend hours may be required.
This role promotes a safety-first, customer-focused environment and values diversity and inclusion.
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Hawthorne Global Aviation Services