Customer Service Representative

Customer Service Representative: Respond to inbound calls and emails, handling customer inquiries and concerns professionally. Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team.

Description:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / Full-time

Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $19 and follows regular business hours, from 8:00 AM to 4:30 PM, Monday - Friday. The candidate must work on-site at Jamesville, New York.

• Customer Service Representative:
  • Respond to inbound calls and emails, handling customer inquiries and concerns professionally.
  • Troubleshoot customer issues and provide efficient resolutions.
  • Build rapport with customers, fostering long-term relationships.
  • Assist with administrative tasks to maintain efficient operations.

Requirements:

You're a great fit if you:

Must be willing to work in office during scheduled hours.

• Possess excellent communication and interpersonal skills.
• Thrive in a collaborative and fast-paced work environment.
• Enjoy problem-solving and exceeding customer expectations.
• Are a detail-oriented individual with strong organizational skills.
• Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

• Experience in sales, customer service, or a related field.
• Working knowledge of HVAC equipment and services (a plus, but not required).

Compensation details: 18-19 Hourly Wage

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