Customer Service Representative / Intervention Services and Drilling Tools
Weatherford
- Williston, ND
- 1 day ago
Highlights
Join our team as a Customer Service Representative where you'll coordinate asset transfers, manage inventory, process orders, and provide exceptional customer service. Liaise with vendors and internal teams to track production progress and expedite orders when needed.
Numbers & Facts
| Location | Williston, ND |
| Industry | Energy and Utilities |
| Company Size | 10,000 employees or more |
| Website | https://www.weatherford.com/en/ |
Description
Customer Service Representative
Join our team as a Customer Service Representative where you'll coordinate asset transfers, manage inventory, process orders, and provide exceptional customer service. You'll be the vital link between our operations teams, vendors, and clients, ensuring smooth delivery of products and services while maintaining the highest standards of safety, quality, and compliance.
Roles and Responsibilities
- Coordinate asset and inventory transfers across region to meet operational requirements
- Create and submit quotes using company software and obtain necessary internal approvals
- Participate in client meetings to provide updates on orders, deliveries, and action items
- Conduct monthly reviews of client orders to ensure on-time delivery and identify potential risks
- Process Order Requisitions, Non-PO request forms, and Delivery Notes according to company procedures
- Liaise with vendors and internal teams to track production progress and expedite orders when needed
- Monitor sub-rental equipment and services on a monthly basis
- Verify commercial invoices against internal manufacturing orders for accuracy
- Maintain accurate records of all transactions and documentation in company systems
Skills / Education
- Excellent verbal and written communication skills with ability to convey technical information
- Strong attention to detail and organizational abilities
- General knowledge of products being sold and purchased
- Proficient computer skills and system navigation
- Problem-solving and troubleshooting capabilities
- Ability to work with all levels of personnel and build strong customer relationships
- Associate degree / Professional Diploma
- 5 years of relevant experience in oil and gas industry or technical services
- Commitment to safety, security, and compliance standards
- Dedication to quality service and continuous improvement
- Experience with inventory management systems
- Background in customer service or client relations
About Company
Individually, we are impressive.
Together, we are unstoppable.
We are One Weatherford.
Weatherford is one of the largest multinational oilfield service companies. Providing innovative solutions, technology and services to the oil and gas industry.
There are many great things about our Company, including our culture. While we may operate all over the world, we are one team, one family, One Weatherford.
The concept of One Weatherford actually originated in the field more than 10 years ago to promote teamwork, passion, and drive and still rings true today. When you join our Company, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly.
Oil and gas producers face unique challenges every day, so it is our job to come up with creative, innovative solutions that help them be successful in the safest, most ethical, and sustainable manner. We operate across the global energy landscape employing some of the best talent in the industry. Explore the pages below to learn a bit more about what we have to offer and what we stand for.
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