Customer Service Representative - Integrated Supply

Lancesoft

North Berwick, ME

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JOB DETAILS

SALARY

$18

SKILLS

Accounts Payable, Cost Control, Customer Support/Service, ERP (Enterprise Resource Planning), Forecasting, Inventory Management, Negotiation Skills, Performance Metrics, Pricing, Problem Solving Skills, Purchase Orders, Purchasing/Procurement, Quality Monitoring, Standard Operating Procedures (SOP), Time Management, Vendor/Supplier Selection

LOCATION

North Berwick, ME

POSTED

30+ days ago

Customer Service Representative
North Berwick, ME 03906
Shift Timing: Mon-Fri 730am-4pm
Pay Rate: $18.00/hr $20.00/hr

Essential Job Duties and Responsibilities:

Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with’s purchasing strategies.
Review and approve assigned inventory forecasts produced by inventory management or other Enterprise Resource Planning application.
Review and approve daily replenishment recommendations produced by inventory management or other Enterprise Resource Planning application.
Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
Place purchase requisitions and vendor purchase orders.
Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
Monitor the quality and timeliness of products and materials supplied;may coordinate the return of damaged goods and/or replacement items.
Negotiate and coordinate vendor returns for aging, expired, or excess inventory;coordinate other liquidation activities as required.
Follow-up on the status of purchase orders with vendors to ensure timely delivery;and communicate status of orders with customers.
Communicate with vendors to resolve problems with timeliness and product quality.
Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
Research and resolve account payables nonconformance with suppliers.
Identify opportunities for and document customer cost savings.
Produce customer KPI measurement data.
Follow all and customer Standard Operating Procedures.
Adhere to LEAN operating practices;ensure worksite is professional, clean and neat at all times.

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/