Storeroom CSRs typically reside at a customer location and are responsible for providing exceptional service to Vallen\s customers by purchasing products, goods, and materials (stock, non-stock, or spot buy) that meet organizational standards of price, quality, timing, and reliability of supply. This is an in-person, on-site, temp-to-hire position. Schedule: Monday-Friday, 8:00 AM-4:30 PM. Dress code: business casual; steel toe shoes required. Works alongside Storeroom Attendants onsite and may occasionally assist in the Storeroom.
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- Perform procurement activities to meet customer\s current and anticipated demand for products/materials, aligned with Vallen\s purchasing strategies
- Review and approve inventory forecasts and daily replenishment recommendations from ERP/inventory management applications
- Assess existing orders to determine expediting/de-expediting actions for optimal delivery
- Place purchase requisitions and vendor purchase orders
- Research, assess, and recommend vendors/items to meet quality, pricing, and delivery standards
- Monitor quality and timeliness of supplied products/materials; coordinate returns of damaged/replacement items
- Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate liquidation activities
- Follow up on purchase order status with vendors; communicate order status to customers
- Resolve vendor issues related to timeliness and product quality
- Maintain and cultivate relationships with suppliers, vendors, and assigned customers
- Research and resolve accounts payable nonconformance with suppliers
- Identify and document customer cost-saving opportunities
- Produce customer KPI measurement data
- Follow Vallen and customer SOPs; adhere to LEAN operating practices
- Maintain a professional, clean, and neat worksite
- Assist with creating/tracking purchase orders, procurement requests, and order follow-through until delivery
- Receive orders in system once delivered
- Assist with invoice reconciliation
- Perform other duties as assigned
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- 1+ years of experience in Procurement - preferred
- Experience preferred over education
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- Customer service excellence
- Procurement and purchase order management
- ERP/Inventory Management system proficiency (SXE and SAP experience helpful, not required)
- Mathematical aptitude for basic calculations
- MS Office proficiency
- Strong verbal and written communication