| Location | Indianapolis, IN |
| Salary | $20–$21 Per Hour |
Call Center Representative
Location: Indianapolis, IN Area
Pay: $20.00 - $21.00 per hour (Based on Experience)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Start Date: Immediate Opening
LHH is actively seeking a Call Center Representative for an exciting opportunity with an established organization. This is an urgent hiring need for a customer-focused professional who thrives in a fast-paced environment and excels at account coordination, customer communication, and problem resolution.
Responsibilities
Respond to customer and client inquiries via phone, email, and online platforms
Manage assigned accounts and drive timely resolution within established service level agreements (SLAs)
Coordinate with internal teams and external business partners to facilitate account resolution
Process payment requests and administrative documentation accurately
Maintain detailed account updates and records
Provide exceptional customer service while handling sensitive account information
Communicate status updates and progress to clients in a timely manner
Qualifications
Minimum 1 year of call center, customer service, dispatch, collections, or auto finance experience preferred
Associate degree preferred; Bachelor's degree is a plus
Strong verbal and written communication skills
Excellent organizational and time management abilities
Ability to multitask and prioritize in a high-volume environment
Proficiency with Microsoft Office and customer management systems
Detail-oriented with strong problem-solving skills
Pay Details: $20.00 to $21.00 per hour
Search managed by: Melanie Lake
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.