Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, Arizona. Schedule appointments for certified arborists to visit and assess customers’ trees.
Numbers & Facts
Location
Phoenix, AZ
Job Type
Full-time
Description
Customer Service Representative
About the position: Compensation: $19.00 an hour, plus bi-weekly bonus
Key Responsibilities:
Make outbound calls to homeowners from a provided list
Introduce our tree care services in a friendly and informative way
Explain the benefits of a free tree evaluation
Schedule appointments for certified arborists to visit and assess customers’ trees
Answer basic questions and handle any initial concerns
Maintain accurate records of calls and customer responses
Qualifications:
High school diploma or equivalent
Strong communication skills and a confident phone presence
Positive attitude and a customer-first mindset
Ability to handle rejection professionally and stay motivated
Comfortable working with call scripts and customer tracking tools
Previous customer service or sales experience is a plus, but not required
Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only)
Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, Arizona
Perks:
Paid training
Supportive team environment
Opportunities for growth and bonuses based on performance