Customer Service Representative - In-Person

    Highlights

    For two years running, The Vermont Country Store has earned the #1 ranking in Newsweek Magazine's Best Online Shops Universal Service Provider category, ahead of Amazon, Walmart, Target, and other industry leaders. Family-owned by the Ortons since 1946, we offer a wide selection of high-quality, practical, and hard-to-find goods through our catalog, website, and stores in Weston and Rockingham, Vermont.

    Numbers & Facts

    LocationVT

    Description

    We're looking for friendly, enthusiastic people who love Vermont and value our practical, hard-to-find products. As a Customer Service Representative, you'll help customers find exactly what they need-and perhaps something they didn't know they wanted-from our catalog and online store. Full- and part-time seasonal positions are available!

    Sound like fun? You may be exactly who we're looking for!

    No experience? No problem-every Customer Service Representative receives on-the-job training.

    Location: 15 West Street, Rutland, VT

    Current Customer Service Hours of Operation:

    Monday - Saturday: 8:00am - 8:00pm

    Sunday: 10:00am - 6:30pm

    A Sampling of What You'll Do

    • Assist customers by phone with orders from our catalog or online store
    • Answer questions about products and orders
    • Build product knowledge about The Vermont Country Store's offerings
    • Connect with customers and build relationships during calls

    Who We're Looking For

    • Must be a Vermont resident

    • Must have an internet speed of at least 40mbps for remote work

    • Must be age 16 or older

    • Dependable, enthusiastic, flexible team player

    • Ability to learn new computer applications

    • Ability to use a laptop, keyboard, and mouse

    • Comfortable working in a fast-paced environment

    About Us

    The Vermont Country Store is one of America's most unique and beloved companies. Family-owned by the Ortons since 1946, we offer a wide selection of high-quality, practical, and hard-to-find goods through our catalog, website, and stores in Weston and Rockingham, Vermont. While we embrace our old-fashioned country store roots, we also drive innovation in our marketing, operations, and workplace culture. For two years running, The Vermont Country Store has earned the #1 ranking in Newsweek Magazine's Best Online Shops Universal Service Provider category, ahead of Amazon, Walmart, Target, and other industry leaders. Join a high-performing team that collaborates, innovates, and delivers strong results. We support lifelong learning, promote from within, and create long-term opportunities for those who excel. Even if you don't meet every qualification, we encourage you to apply and explore where a career with us could lead.

    What You'll Love About The Vermont Country Store

    • Flexible schedules!
    • Potential for year-round employment
    • Free local bus service
    • Employee referral bonus
    • 40% employee discount
    • Fun seasonal activities and giveaways
    • Perks including Vermont Area Attractions discounts

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