INSIDE SALES & SALES SUPPORT
Location: Alpharetta, GA
About the Role
We are seeking a motivated Inside Sales & Sales Support professional to join a growing team in the manufacturing and distribution industry. This role is ideal for someone who enjoys working in a fast-paced sales environment, building strong customer relationships, and providing organized, responsive support to both customers and the sales team.
The ideal candidate will be proactive, detail-oriented, and comfortable managing multiple priorities while working closely with internal teams to ensure a smooth customer experience.
Key Responsibilities
- Manage inbound sales inquiries and prepare customer quotes
- Support the outside sales team with order processing and customer follow-up
- Maintain accurate CRM records and customer information
- Communicate with customers regarding orders, pricing, and product availability
- Coordinate with production, logistics, and customer service teams
- Identify opportunities for upselling and cross-selling
- Assist with sales reporting, forecasting, and analytics
- Build and maintain strong relationships with customers and business partners
- Provide timely and professional responses to customer questions and requests
Qualifications
- 2+ years of experience in inside sales, customer service, sales support, or a related role
- B2B sales or customer service experience preferred
- Strong verbal and written communication skills
- Excellent organizational and time-management abilities
- Detail-oriented with the ability to manage multiple priorities
- Comfortable working in a fast-paced, team-oriented environment
- Proficiency with CRM systems and Microsoft Office or Google Workspace
- Manufacturing, packaging, labeling, or industrial product experience is a plus
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