The Customer Service Representative I role is a 40-hour position supporting campus building operations, primarily on the Danforth campus.
Responsibilities include providing customer service, guiding campus visitors, communicating facilities needs, managing work orders via CMMS, and ensuring timely follow-up.
Qualifications include a high school diploma or equivalent and at least one year of relevant experience.
Skills required are strong customer service abilities and familiarity with facilities systems.
This position offers a salary range of $17.03 to $24.61 per hour, with benefits such as vacation, holidays, health insurance, transit passes, retirement plans, wellness programs, and family leave.
Applicants must pass pre-employment screening, and accommodations are available for applicants with disabilities. The organization promotes equal employment opportunity.