Customer Service Representative
Hiring Immediately!
Advance Services, Inc. is seeking a detail-oriented and customer-focused Customer Service Representative to support leading logistics and distribution companies in the La Porte, TX area. This position is responsible for managing customer accounts, processing orders, coordinating shipments, resolving customer concerns, and providing administrative support.
The ideal candidate will have strong communication and organizational skills, excellent attention to detail, and the ability to work effectively with customers, carriers, warehouse personnel, and internal teams. Experience communicating with domestic and international customers is a plus.
$16-$19 per hour D.O.E
Bilingual is a plus!
Job Requirements:- Manage customer accounts and maintain positive relationships with customers and carriers.
- Process customer orders, prepare shipping documentation, provide shipment quotes, and schedule shipments.
- Communicate with customers regarding inventory, shipments, packaging, rework, and order status.
- Coordinate with management, operations, production, warehouse personnel, and drivers to ensure timely and accurate shipments.
- Resolve customer and carrier inquiries, shipment issues, and order discrepancies.
- Handle customer order nonconformances and assist with corrective follow-up.
- Answer and direct incoming phone calls and respond to emails professionally.
- Sort and distribute incoming mail, order office supplies, and maintain conference room schedules.
- Perform general administrative duties and assist with daily office operations.
- Use Microsoft Office, email, and other computer applications to complete daily tasks.
Why work for Advance Services, Inc.
Advance Services is for and about people; we are your employment specialists.
Enjoy our easy application process.
You NEVER pay a fee!
Weekly pay.
Fun Safety and attendance incentives.
Health Benefits to keep you and your family healthy.
PTO so you have time for you.
Great Referral Incentives.
Advance Services partners with the top companies in the area!
Apply for this job by clicking the apply button, applying on our website and selecting a branch near you or calling our office at 281-867-9999.
Advance Services is an equal opportunity employer
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