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Outside Sales Representative - Paid Weekly - Paid Training Safe Haven Security
Fairfield, OHToday
- $65,000–$120,000 Per Year
Highlights
Duties and Responsibilities: Essential Functions: • Foster strong customer relationships by researching and addressing inquiries related to work orders, invoices, shipments, and inventory in a courteous and timely manner. • Serve as a liaison between the warehouse and customers for account administration, and between the office and customers for invoicing and collection matters.
Numbers & Facts
| Location | Hebron, Kentucky |
| Website | http://careers.verstlogistics.com |
Description
Hebron, KY
1st Shift
$20 hourly
Duties and Responsibilities:
Essential Functions:
• Foster strong customer relationships by researching and addressing inquiries related to work orders, invoices, shipments, and inventory in a courteous and timely manner. • Accurately process and enter all customer orders into the system, generating required documentation for both customer and warehouse needs. • Verify and ensure accurate invoicing for all customers.
• Serve as a liaison between the warehouse and customers for account administration, and between the office and customers for invoicing and collection matters.
• Maintain an up-to-date procedures manual detailing account-specific processing requirements.
• Report customer feedback and trends to management promptly, including indicators of dissatisfaction.
• Answer incoming calls and operate office equipment and computer systems necessary for daily tasks.
• Prepare accurate and timely reports as requested by management or customers.
• Maintain organized and complete documentation for all orders and related customer files.
• Ensure accurate billing for all customer accounts.
Marginal Functions:
• Provide job training for new hires.
• Assist with accounts receivable collections for assigned customers, as applicable.
• Draft and send customer appreciation letters.
• Support continuous process improvement initiatives.
• Assist with managing kitting work orders.
• Conduct research for issue resolution.
• Coordinate and process order cancellations
• Prepare LTL shipments as needed.
Job Specifications:
• High school diploma or GED required.
• 1–3 years of experience in a general office environment preferred.
• Willingness to learn internal customer service software applications.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft Office applications; ability to type at least 30 WPM.
• Ability to work efficiently while maintaining a professional, customer-focused attitude.
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