Customer Service Representative

Crunch Fitness

  • Greenville, South Carolina
  • 30+ days ago

    Highlights

    Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive.

    Numbers & Facts

    LocationGreenville, South Carolina

    Description

    Benefits:
    • Free gym membership
    • 401(k)
    • Employee discounts
    • Free uniforms
    • Training & development

    Customer Service Representative


    Job Description & Performance Expectations

    JOB DESCRIPTION
    The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive
    top-notch customer service. This is a part-time, hourly non-exempt position.

    RESPONSIBILITIES & EXPECTATIONS

    Member Experience & Sales Support
    • Greet and check in all members, guests, and prospective members
    • Inform prospective members about our membership options and current promotions
    • Answer phone calls in a polite and professional manner
    • Facilitate necessary updates to members' accounts

    Front Desk Operations & Compliance
    • Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
    • Operate the POS system and accept payments
    • Ensure all retail items are fully stocked
    • Assist in maintaining the neatness and cleanliness of the club
    • Other duties as assigned

    These duties and responsibilities may change at any time.
    Compensation: $10.00 - $15.00 per hour




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