Customer Service Representative

Jason Brayton Farmers Insurance

Grafton, OH

JOB DETAILS
SALARY
$20,000–$30,000 Per Year
SKILLS
Change Requests/Orders, Claims Processing, Customer Support/Service, Multitasking
LOCATION
Grafton, OH
POSTED
Today

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessaryApply for the position today by completing the form and completing the assessment.

Salary Range: $20000.00 - $30000.00 per year


Benefits

Annual Base Salary + Commission

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training


Responsibilities

  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers and follow-up.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Create relationships from a cold start.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Must have ability to multi-task.

About the Company

J

Jason Brayton Farmers Insurance