Highlights
This role is responsible for coordinating custom label orders from initial purchase order review through production and delivery. Accentuate Staffing is seeking a Customer Service Representative for a manufacturing company in Fuquay-Varina, NC.
Numbers & Facts
| Location | Fuquay-Varina, NC |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $25 Per Year |
| Year Founded | 1996 |
| Website | https://www.accentuatestaffing.com/ |
Description
Accentuate Staffing is seeking a Customer Service Representative for a manufacturing company in Fuquay-Varina, NC. This role is responsible for coordinating custom label orders from initial purchase order review through production and delivery. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced manufacturing environment.
Job Responsibilities
Review customer purchase orders for specifications, pricing, quantities, packaging, and delivery requirements; resolve discrepancies and enter orders accurately.
Coordinate and expedite label orders by monitoring open orders and communicating updates with production teams.
Serve as the primary liaison between customers and sales representatives, providing order updates, pricing, and issue resolution.
Maintain strong customer relationships and ensure timely, accurate communication throughout the order process.
Document quality issues and customer complaints and coordinate credit memos and billing adjustments with Accounting.
Qualifications
Associate degree or equivalent combination of education and related experience.
1-2 years of related experience preferred.
Strong written and verbal communication skills with the ability to work effectively with customers, sales, and internal teams.
Strong attention to detail, organization, and problem-solving skills.
Ability to read and interpret detailed instructions, technical documents, and procedures.
Basic math skills and the ability to analyze information and draw sound conclusions.
Ability to work effectively in a fast-paced manufacturing environment.
Skills
- Customer Support/Service
Benefits
Medical, Dental, Vision
About Company
Since 1996, Accentuate Staffing has delivered “The Power of Positive” to you. As one of the Triangle’s largest woman-owned companies, Accentuate Staffing sources candidates in the career specialties of Accounting/Finance, Office Professional, Information Technology, Scientific/Clinical, Light Industrial and R&D Consulting services. The current roster of more than 250 corporate clients is diverse, highly regarded, and often exclusive. Accentuate Staffing’s honors include nine Triangle Business Journal Fast 50 awards, four Raleigh Chamber Pinnacle Awards, No. 222 on the INC 500 list and an inaugural winner of the TBJ’s A Better World Award. Accentuate Staffing cherishes its position as a leader in the community, offering support to charitable institutions including Children’s Flight of Hope, National Students of AMF, the MS Society, the Shepard’s Table Soup Kitchen, and Stop Hunger Now among others. For detailed information on how “The Power of Positive” can impact your company or your career, please visit at www.accentuatestaffing.com.