Seeking a full-time, in-office Customer Service Agent in Louisville, KY to support customers via phone, email, and social media.
Responsibilities include answering inquiries, resolving issues, and providing timely, empathetic assistance to ensure a positive customer experience.
Ideal candidates have 2+ years of customer service experience, strong communication skills, dependability, and proficiency with computers and multiple platforms.
Benefits include paid training, leadership support, and a diverse, inclusive environment.
Schedules vary, with options for evening and weekend hours, some offering shift differentials. The role emphasizes accountability, transparency, and respect, with equal opportunity employment policies.