Customer Service Representative

This is a great opportunity for someone who enjoys building relationships with customers, managing orders, solving problems, and working across multiple departments to make sure customers receive accurate and timely service. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Customer Service Representative | $65K - $70K | Fresno, CA

This Jobot Consulting Job is hosted by: Sunshine Pennington
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $25 - $29 per hour

A bit about us:

We’re partnering with a well-established organization in Fresno that is looking to add an experienced Customer Service Representative to its team. This is a great opportunity for someone who enjoys building relationships with customers, managing orders, solving problems, and working across multiple departments to make sure customers receive accurate and timely service.

Why join us?

Established Fresno organization
Customer-facing role with significant cross-functional interaction
Opportunity for professional development and growth

Job Details

What You’ll Do
Serve as a primary point of contact for customers by phone and email.
Process and manage customer orders accurately and efficiently.
Answer questions related to pricing, product availability, order status, delivery timelines, and product information.
Work closely with Sales, Logistics, Supply Chain, and other internal teams to resolve issues.
Proactively identify potential order or delivery problems and help drive them toward resolution.
Maintain accurate customer and order information in company systems.
Look for opportunities to improve processes and the overall customer experience.

What We’re Looking For
1-3 years of customer service, order management, or related experience.
Strong written and verbal communication skills.
Excellent organization and attention to detail.
Ability to juggle multiple priorities in a deadline-driven environment.
Proficiency with Microsoft Outlook, Excel, and Word.
ERP/CRM experience is a plus.
A proactive, collaborative problem-solver who genuinely enjoys working with customers.

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

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