Customer Service Representative – Entry Level

GEM

  • Fairfax, Virginia
  • 6 days ago

    Highlights

    Experience in customer service, retail, hospitality, restaurants, food service, sales, fundraising, events, or other public-facing positions is welcome but not required. This opportunity is ideal for recent graduates, college graduates, career changers, retail and hospitality professionals, restaurant employees, and motivated individuals looking for an entry-level career opportunity.

    Numbers & Facts

    LocationFairfax, Virginia

    Description

    We're hiring Customer Service Representatives to support customer engagement, community events, promotional campaigns, and face-to-face outreach activities. This is a people-focused position for individuals who enjoy helping others, communicating in person, and working as part of a team.

    No previous customer service, retail, sales, marketing, or event experience is required. Paid training, hands-on coaching, and ongoing support are provided.

    This opportunity is ideal for recent graduates, college graduates, career changers, retail and hospitality professionals, restaurant employees, and motivated individuals looking for an entry-level career opportunity.

    What You'll Do

    • Interact directly with customers and members of the community
    • Provide friendly, professional customer service
    • Answer questions and provide clear information about products, services, programs, and campaigns
    • Listen to customer needs and help provide appropriate information or resources
    • Represent organizations and campaigns at live events and promotional locations
    • Support customer engagement and community outreach activities
    • Assist with event booths, displays, registrations, and promotional activities
    • Create positive customer experiences through face-to-face communication
    • Work with team members to meet daily customer engagement goals
    • Maintain a professional and welcoming environment
    • Participate in team meetings, training, coaching, and professional development

    Qualifications

    • Friendly and comfortable interacting with people
    • Strong verbal communication and active listening skills
    • Professional and dependable
    • Positive, team-oriented attitude
    • Motivated and willing to learn
    • Comfortable working in a fast-paced, customer-facing environment
    • Coachable and open to feedback
    • No previous experience required

    Experience in customer service, retail, hospitality, restaurants, food service, sales, fundraising, events, or other public-facing positions is welcome but not required.

    What We Offer

    • Paid training
    • Hands-on coaching and mentorship
    • No previous experience required
    • Real-world customer service experience
    • Professional development opportunities
    • Supportive, team-oriented environment
    • Opportunities for increased responsibility
    • Career growth and advancement opportunities

    If you're personable, dependable, energetic, and enjoy helping people, this is an opportunity to build valuable customer service and communication experience while working in a live, customer-facing environment.

    Apply today to be considered for the Customer Service Representative – Entry Level position.

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