Health Insurance Customer Service Representative quantum-health
Dublin, OH9 days ago
- $19
Highlights
Explain procedures to contract holders including but not limited to: How to begin a claim; current claim status and/ or explain address requests; processes requests; for reprints of confirmation letters. SUMMARY: Providing excellent customer service to contract holders, ensuring professional and efficient service.
Numbers & Facts
| Location | Dublin, OH |
| Industry | Financial Services |
| Salary | $38,000–$41,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
JOB DESCRIPTION
JOB TITLE: Customer Service Representative
SALARY: $38,000 to $41,000, DOE
SUMMARY: Providing excellent customer service to contract holders, ensuring professional and efficient service.
DUTIES AND RESPONSIBILITIES:
- Answers contract holder inquiries via phone and/ or email
- Makes clear detailed notes in system concerning contract holder inquiries
- Works closely with Claims Payment, and Contract Administration departments to obtain information to assist the contract holder
- Explain procedures to contract holders including but not limited to: How to begin a claim; current claim status and/ or explain address requests; processes requests; for reprints of confirmation letters
QUALIFICATIONS:
- One to two years related customer service experience
- Ability to understand and follow written and verbal instructions
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
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